General Contracting Conditions

1º.- Legal framework

In compliance with current regulations, the entity Maraú Beach Club S.L.U. that operates through the internet from this website WWW.RESERVAS.MARAU.ES is detailed below the general conditions of contracting of the products and / or services offered through it and from which the rights and obligations of the parts.


2º.- Identification

The Present General Conditions of Contract (hereinafter “Conditions”) have the function to regulate the relationship between Maraú Beach Club S.L.U. (hereinafter the “Provider”) and customers (hereinafter the “User”), relating to all transactions made through the website of the online store.


2º.1.- Bidding Company

SOCIAL REASON: Maraú Beach Club S.L.U.

COMMERCIAL NAME: Maraú Beach Club S.L.U.

  • CIF: B16817801
  • C.P.: 04620
  • PHONE: 950548600
  • EMAIL:


And from other way


2º.2.- The user

User or client, the Internet user who acquires this condition, by registering on the website, using a form and to which user and password keys are assigned, over which he has full responsibility for use and custody , being responsible for the veracity of the personal data provided to the provider, as we will see in the section of User registration.


3º.- Acceptance

By accepting these Conditions, the User declares:

  1. That is a person with capacity to contract according to the current regulations.
  2. That you have read and accept these Conditions.


4º.- Availability

The User will always have access, and in any case, prior to the start of the procedure for contracting products, to the conditions, and may be stored and / or reproduced in a durable medium.


5º.- Validity or Duration

The period of validity or duration of these Conditions and specific conditions of contract, will be the time that they remain published on the aforementioned website and will be applicable from the moment the User makes use of the website, and / or appropriate to the hiring of any products.


6º.- Modifications

The provider reserves the right to unilaterally modify these Conditions, without affecting the goods or promotions that were acquired prior to the modification by the User.


The User agrees to read carefully the contracting conditions, each time it proceeds to the hiring of a given product that they have been subject to modification since the last time you accessed.


7º.- Nullity

If any clause included in these Conditions is declared totally or partially null or ineffective, such nullity will affect only that provision or the part of it that is null or ineffective, subsisting in all other conditions.


8º.- Object of the contract

The purpose of this contract is to regulate the contractual relationship of purchase and sale between the provider and the user at the time when the latter accepts the purchase during the online contracting process through the mechanisms set out below. The contractual relationship of sale entails the delivery, in exchange for a specific price and publicly exposed through the website, of one or more specific products.


Each of these products may be subject to a specific regulation through the specific contracting conditions of each of them, which will be given more detail in the warranty section, returns, withdrawal, or the product’s own data sheet, due to the different formats in which the products are marketed, their packaging or their own nature.


9º.- User Registration

To the user, in principle, no registration is requested. Each time you make a reservation or purchase, you will be asked for contact information.


In the case of reservations in the restaurant, the user must indicate name, surname, zip code, telephone and email.


Also, for reservations at the Beach Club, the user must indicate name, surnames, zip code, telephone, email and notes.


10º.- Geographical scope

This website operates and sells worldwide. From now on, this geographical area will be understood as “the Territory”.


11º.- Taxes, currency and shipping costs

In accordance with current regulations, any purchase made through the website will be subject to Value Added Tax (VAT).
The services offered include the Value Added Tax (VAT) and in any case they will be expressed in the Euro currency (€). Said prices, unless expressly indicated otherwise, do not include any other additional services and attachments to the purchased product.


12º.- Language in which the contract is developed 

The contracting procedure and pre-contractual information is in Spanish and English and these languages ​​will be used to carry out the contracting.


13º.-Steps of the Procurement Process

13º.1.- Purchasing process

The purchase process is easy and simple. Both at the restaurant and at the Beach Club, it is reserved and purchased as a guest.

1) Restaurant

  • Select the booking in the restaurant
  • Indicate number of persons.
  • Indicate date.
  • Indicate time.
  • Booking.
  • End booking
  • Complete details of the booking.
  • Accept terms and conditions


2) Beach Club

Select between hammocks, Balinese bed or family pool.

  • Make a booking.
  • Indicate the number of items.
  • Select date.
  • Select arrival time.
  • Confirm booking.
  • End booking.
  • Details of the booking
  • Accept terms and conditions
  • Payment


Provisions to be taken into account in the purchase process.


14º.- Product availability

The entity has woo-coomerce. In this way, it has a stockade -both tables, hammocks and Balinese beds- limited, which is discounted. Thus, if there is no availability, the client can not reserve or buy the product.


15º.- Types of products

The website has a wide diversity of services divided between restaurant and Beach Club. In the first case, the product that is made available is the table. On the other hand, in the second option you can reserve three different products: hammock in Beach Club, Balinese bed in Beach Club and access per person to the family pool.


16º.- Maximum amount of order

There is a maximum limit per purchase. For the restaurant the maximum number of guests per reservation is 20 (modifiable according to season) and for hammocks, 10 per order.


17º.- How to expand or Cancel my order

To extend an order directly you must click on the menu on any product and continue buying.

You can not cancel an order already made.


18º.- Bill

Where can I check my bill? The invoice must be requested in the email


19º.- Value Added Tax

In accordance with current regulations, any purchase made through the website will be subject to Value Added Tax (VAT).


20º.- Methods or Payment Modes

In general, the user will only have one form of payment:

A) By credit / debit card, for which it will facilitate, among others:

  • Name and surname;
  • Card number;
  • CVV / CVC;
  • Expiration date of the card;

In the event that the payment platform informs of the denial of the card, the order will be automatically canceled, informing the client of the cancellation online and at the moment, as we have previously commented. You can not make payments with cards issued outside the Spanish territory.

cash on delivery IS NOT ADMITTED.

The data of your card if they will be stored in our database, since when they are filled out they will be in the secure web of the chosen bank.

The data of your card is protected at all times thanks to the secure servers of the banking entities that use SSL encryption in their communications.


21º.- General Provisions on the Payment Process

  • The payment order given by the User necessarily implies adherence to these General Conditions as well as the particular conditions of the order.
  • For any form of payment chosen by the User, all payments will be subject to the terms and conditions applicable to the User by the financial institutions involved or by the payment platforms in a secure manner.
  • Once the payment has been made correctly, the User will see on the screen the message “Pay your reservation with a credit card quickly.” If there is an error, it is the bank itself that contacts the user. You will also receive a confirmation email.


22º.- Returns of defective, damaged or incorrect products or by exercising the Right of Withdrawal.

No product can be returned from those offered.


23º.- Exceptions to the right of withdrawal

The right of withdrawal does not apply to the delivery of:

  • Products that can see their nature altered.

Withdrawal document


24º.- Customer Service: Help, Suggestions and Claims

At any time, you can contact our Customer Service to ask for help, put suggestions or complaints by writing to, or by calling 670 580 340 from 9 a.m. to 5 p.m., Monday to Friday.


25º.- Rights of the Provider

  • Keep, modify or suspend your website without prior notice.
  • Modify the price of the offers.
  • Reject orders due to lack of stock or customer default.
  • Reject access to computer tools to clients in case of non-compliance with these conditions.
  • Perceive the amount of the customer’s purchases, accepted the transaction.
  • Reserving the domain and keep full ownership of the item until the full payment by the customer.
  • Not reproduce, alienate or dispose of the information published by El Lender in all its contents without the express permission of the company itself.
  • Proceed to correct or amend human or computer errors.


26º.- Limitation of liability

All the information provided by the User to the Lender and through the corresponding forms must be true. It is the responsibility of the User to keep the data supplied to the Provider, duly updated. In any case, the Provider disclaims any responsibility for damages or losses caused as a result of having provided false, insufficient, inaccurate or incorrect information.


Access to the website does not imply any obligation on the part of the Provider to verify the authenticity, suitability, completeness, accuracy, adequacy and updating of the information provided by the User through the corresponding forms.


The Provider will not be liable in those cases in which it corresponds to the parents, guardians or legal representatives of the users who are minors or incapacitated, authorize the access, supply of personal information or use of the website or the hiring of any products or services provided through the applications or web platform. It will be the responsibility of the mentioned parents, guardians or legal representatives to supervise the access and use of the minor or incapacitated person to the hiring of the products and services providedthrough WWW.RESERVAS.MARAU.ES


The access of the Users to the Contents does not imply any obligation on the part of the Provider to control the absence of viruses or computer elements that may have any harmful effect on the User’s computer equipment. In any case, the User shall have the necessary tools to detect such viruses or computer elements of a harmful nature. Consequently, the provider will not be responsible for any damage caused to the computer equipment of the Users or third parties during access to the Contents.


The Provider will not respond for interruptions that occur in electrical or telecommunications services that prevent users from using the services offered.


27º.- Applicable Law and Jurisdiction

These conditions shall be governed or construed in accordance with Spanish law in matters not expressly established. The provider and the user, agree to submit any dispute that may arise from the provision of the products or services subject to these conditions, to the Courts and Tribunals of the user’s address.

In the event that the user has his domicile outside of Spain, the provider and the user, expressly waive any other forum, submitting to the Courts and Tribunals of the domicile of THE OWNER OF THE WEB.


28º.- Online dispute resolution platform for consumers and merchants

The European Commission has launched a platform to help consumers and retailers resolve disputes related to purchases made on the Internet.

Address to the platform: